How to Handle Employees Using Software with Potential Security Risks

Since the beginning of the pandemic, we've all had to make significant adjustments in our lives and our work environments. We've had to adapt to new tools for communication and collaboration.

In the early days, we were often improvising—using whatever tools we had available to keep business going. Now as we're settling into our new normal, we have the chance to be more deliberate with our software choices, choosing the tools that best serve our businesses.

However, many business owners are now dealing with employees who may be continuing to use the tools that they prefer even if they haven't been vetted for potential security risks.

Part of working remotely is having more control over one's environment, and that includes computer setups. A recent survey shows that 92% of employees would like to have more control of the software tools they use. Additionally, 51% of employees are using software that's not permitted by their IT departments.

Business owners find themselves in a difficult situation trying to balance the security of their business with the comfort and satisfaction of their employees. Blocking all unauthorized applications can make employees feel like their employer doesn't trust them. Frustrated, unmotivated employees will have a negative impact on a business, even if computer security is improved.

However, it's still critical to secure all business data against theft and keep systems safe from malware. So what can business owners do?

Our first recommendation is always to talk openly with your team members. Everyone wants to know that their voice is being heard. Your employees are the ones using these systems and applications all day, and their feedback can help you make the best decisions for your business.

If you routinely hear that there are problems with your chosen tools, take that seriously. Consider their reasoning and the alternatives they may suggest. You may end up with solutions that suit your operations even better.

Even once everyone's on board with your chosen software, it's important to keep everyone on the same page with regard to cyber security. New threats and vulnerabilities are discovered all the time, so make routine security education a part of your culture.

We can help business owners find the best tools for productivity and communication no matter what your setup and situation. Get in touch today to learn more.